Should I remove any diamonds or semi-precious stones from my settings?
If you want to sell the metal but keep the stones, remove them before sending your items to us. We don’t offer stone removal services. We occasionally purchase stones, but typically only those larger than 1 carat. For diamonds exceeding 1 carat, please contact us directly. We recommend that customers remove stones smaller than 1 carat themselves, as we don’t provide stone removal or return services.