How does the appraisal process work?

Please contact us via phone or email and provide us with the item(s) information. Once we have sufficient information, including purity, weight, and any hallmarks, we’ll provide you with an initial quote. If this quote is acceptable, and you'd like to send your items in for testing and final approval, we’ll provide you with a free kit to ship the item(s) to us. Once received, all packages received will be opened under video recording in our metals testing facility to protect the customer. Once packages are opened, each item will be tested for purity, grade, and karat, and then weighed. We will then reach out to you with the finalized weights and offer, which will be based on the market on that day. At JM Bullion, we use the same process to determine the value of gold and other jewelry item, such as coins, bars, or other bullion. This ensures a fair and accurate market value for your jewelry.